At work yesterday, a woman came in. I'd never seen her before, but she was very nice and polite. As she was leaving, she said "You have a great day!" (which is usually my line) and I replied "Thanks, you too!"
She beamed and said enthusiastically "I will!"
I'm ashamed to say that sometimes when people tell me to have a great day I think "ha, too late!", while I smile and walk away. This woman reminded me that sometimes all it takes to make it a great day is believing that it will be.
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